Effective Date:

15-01-2025

At

Review Brothers

("Company", "we", "us", or "our"), we are committed to maintaining the privacy and protection of the personal information entrusted to us by our clients and their customers. This Privacy Policy outlines how we collect, use, and protect information in the course of providing our services.

1. Information We Collect

We may collect the following types of information:

Client Information: Business name, contact details, and service preferences.Customer Information: Names, email addresses, and related data provided by clients.Review Data: Existing and incoming reviews, as well as analytics associated with them.

2. Use of Information

The information we collect is used solely for the purpose of delivering services as agreed upon, including:

Issuing review request communications on behalf of clients.Drafting and publishing responses to customer reviews.Repurposing reviews into branded content for marketing or internal use.

3. Data Ownership & Control

Clients retain full ownership of their customer data and original review content. Review Brothers does not sell, share, or repurpose customer information beyond the scope of the agreed services.

4. Third-Party Tools

We may use third-party platforms to facilitate the delivery of services (e.g., email marketing platforms, design software). We ensure that any such platforms are compliant with relevant data protection regulations.

5. Data Security

We implement appropriate technical and organizational measures to ensure the security and confidentiality of personal data, and to protect against unauthorised access or disclosure.

6. Data Subject Rights

Clients and their customers have the right to request access to, correction of, or deletion of their personal data held by us. Such requests can be made by contacting us at [email protected].

7. Policy Updates

We reserve the right to amend this Privacy Policy at any time. Clients will be notified of significant changes via email or our website.